Unable to install Shaw Secure McAfee Application on my laptop with following error.
Can you try running the McAfee Pre-install Tool found here and then try installing again?
Please be sure to let me know if you're still having the problem!
Hi frs. As [shaw]jeff suggested, run the McAfee Pre-Install Tool to notify you of anything that could cause issues during the installation. If you've already run the tool and are still having issues, please let us know!
I am still unable to load McAfee Shaw secure on my m/c even after I ran pre install application. I removed my expired McAfee application using uninstall tool. But still no success.
Hi frs, we may need to get you in touch with our Shaw Secure experts by phone to resolve this, but let's see if our Shaw Secure guru ss_phil has any ideas for you first. I've tagged him here for you.
As mentioned before we would recommend to start with the Pre-Install and Removal for McAfee tools found at http://shawcd.shawbiz.ca/
If that doesn't work, could also try the steps found here... http://service.mcafee.com/faqdocument.aspx?id=TS101233
If that doesn't help... please have at shaw-moderator setup a Shaw Secure callback for you.
Hey frs, did you run mcscriptfix.bat and try the other steps at the link that ss_phil provided? If you're still having issues, we can certainly look at getting a callback set up for you from one of our Shaw Secure specialists.
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