So i just just got my shaw internet.wifi and everytime I try and say join with my password I keep getting " unable to join network" so my question is why???
Test to insure you are able to log into Webmail using the log in information. Also make sure you are with in range of a Shaw hotspot. You can also check here for more troubleshooting tips. Let us know if you continue to have trouble connecting.
I have 2 problems 1) I dont have a shaw email address and 2) i don't know my account as I just had my internet installed last night so I can 't log in
Just to be clear, are you trying to connect your iPhone to your home internet connection (assuming you have our wireless modem so the Cisco or SMC), or are you trying to connect to one of our Shaw Go Wifi hot spots?
my bad I'm trying to connect to my home connection aka Cisco
Thanks for confirming that.
You've had no troubles connecting your iPhone to other wireless networks? Have you got any other devices which are connecting?
I would recommend forgetting the network and trying to reconnect. The default password is on the Cisco itself.
my iphone can connect with other networks just not mien at home and its just my one computer hooked up.
I type in the password when i'm asked for it but everytime i type it in , it says can't join network
Have you tried forgetting the network and trying to reconnect?
If that doesn't work, you can try a hard reset on the modem to restore it to defaults.
I'm not the most tech guy but I'm having trouble forgetting the network as I don't have any arrow buttons to click on to forget the network , if that makes sense as I only have the lock symbo and wifi symbol with the i mark in circle
If you go to your Settings, select Wifi and then select the little i symbol next to the network name, you should see the option to Forget this Network.
its all good the hard reboot on the modem worked!!thanks WOOOO
Nice! Thanks for the update on that
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