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Reload times for TV Guide after a power loss or reboot

Question asked by mfrochon on Feb 18, 2014
Latest reply on Feb 20, 2014 by shaw-matt

Reload times after power loss?


we had a brief power outage in Abbotsford today.  Eight hours later my tv guides are only 5 to 6 hours in advance.  That is rediculous.  Shaw has this service from a third party and say that reload times are out of their hands but really Shaw should have fired this supplier years ago because this has been a problem for years.  Does anybody else notice that it takes up to 4 days to repopulate the tv guide its maximum capacity?