AnsweredAssumed Answered

Gateway Portals- setup portals in other rooms

Question asked by leitta on Feb 21, 2014
Latest reply on Feb 25, 2014 by jackal


I am in a condo and have just the main gateway and one portal setup in the living room.  I'd like to add additional portals in the bedrooms. Does the technician have to install new wall outlets to do this?  Or can they use the existing outlets that are already in the bedrooms?  I keep getting mixed answers from Shaw technicians.   One said I'd need new outlets in each bedroom because I have the Shaw home phone too.

I'd love to have extra portals, but it just doesn't seem worth the hassle.  They don't tell you that you need Special outlets when you order the gateway!!