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why shaw charge $60 for high speed 20?

Question asked by weebit12 on Feb 24, 2014
Latest reply on Feb 24, 2014 by [shaw]ali

we have been paying $100ish every month which includes tv cable and phone. at the back of the bill it list high speed 20 for $60. the website shows for $60 we should get high speed 25. I checked shaw speed test 5-10 times recently it was always below 20mbps down and below 0.5mbps up.  can anyone explain what is going on? did they cheat me?

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