having pixalations, and sound problems. This happens when watching regular tv. Have had similar problems with taped shows as well. Any suggestions?
also have to say I have not been impressed with this new Gateway system.
Certainly not good cooker, but we can help fix that for you.
Have you tried any troubleshooting steps yet and is this happening on all Portals?
What I would recommend you try first is to reset the Gateway, which can be done by holding in the reset button on the back for a few seconds. If this doesn't work, try unscrewing the coaxial cable from the back as well as from the wall and screwing it back in to see if this helps.
If not, let me know. We might have to take a look at things from here.
I will try these fixes tomorrow and let you know. thanks for getting back to me.
No worries, just let us know if you're still having this trouble and we'll take it from here.
Have a great night.
TTried the recommendations. Still getting pixalations
Can you take a video and post it here for us to see.
does it happen in every channel or just the US channels like fox, abc, pbs, nbc etc?
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