I am attempting to fax something to Australia- using international code 0011 then their code 61 and number. Is not going through. Troubleshooting advice suggests it may be an issue with Shaw phonelines. What do you suggest.
I have not heard of any call routing issues to Australia. Are you able to make calls to Australia? If you haven't tried this yet it would be a good idea. The fax line is no different from a phone line in the way it is connected or the route it takes to get there. Are you able to send faxes within Canada?
I only have their fax number to send payment info for a family member's return flight. I am able to fax within Canada with no problem.
Are you able to make a test call to Australia?
Just checking in, were you able to resolve the issue's with faxing to Australia?
First, to confirm, it is 011-61 not 0011-61
2nd, are you able to call the fax number from your phone (and hear the fax tone)?
3rd, set your fax machine to the slowest speed setting, or there may be an international mode, may need to check the manual for which your fax machine has, and where to change the speed.
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