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Reporting Guide Errors which affect PVR Recordings

Question asked by newsjunkie on Mar 1, 2014
Latest reply on Mar 7, 2014 by [shaw]heather

https://shaw.ca/Secure/support/television/guide-errors/form.aspx

 

I tried to submit a report because of an error with the tv guide but when I click submit, nothing happened.  And there is no place to put what the issue is. 

 

On Comedy (Channel 41 in Victoria) The Colbert Report airs new episodes at 11:30 pm.  The guide says the show starts at 11:31pm.  This in not correct.  In fact, the show starts at 11:29 pm.  And since I can not set the recording to start a minute or two earlier, I always miss the first two minutes of the show.  (No I do not want to record the entire show before it due to space issues)

 

I hope Shaw can fix this so I this does not happen again since the show is not available on demand.

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