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My voicemail was engaging after 1 ring when it should have taken 4 rings.  Through shaw online chat support I fixed the problem by learning how to reset the phone modem using a paperclip.  The reset button is a recessed hole beside the coaxial cable.

Question asked by faircat on Aug 11, 2012
Latest reply on Aug 12, 2012 by obtenpander

My voicemail was engaging after 1 ring when it should have taken 4 rings.  Through shaw online chat support I fixed the problem by learning how to reset the phone modem using a paperclip.  The reset button is a recessed hole beside the coaxial cable.

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