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PVR only recording one minute of a show

Question asked by jbmundy on Mar 6, 2014
Latest reply on Mar 6, 2014 by [shaw]heather

My wife and I are seeing the following symptoms at least once per week on our 3 year old Shaw PVR:

- We record a 30 min or 60 min show.

- When we go to view the show, it has only recorded 1 minute.

- Other episodes of the same show have successfully recorded in full.

 

We see this on the PVR in the family room and on the one in the bedroom (both the same model of PVR).

 

Is this a defect in the software on the PVR?

 

Regards,

Brad Mundy, Winnipeg

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