AnsweredAssumed Answered

Sound but no picture on newer HD Channels

Question asked by bgman on Mar 6, 2014
Latest reply on Mar 6, 2014 by shaw-colin

Is Shaw doing anything to update the Motorola DCT 3416 HD PVR?  I am unable to  receive sound on 5 or 6 HD new channels.  This first occurred when National Geographic went to HD.  At that time, Shaw Customer Service told me they knew about the problem and were working on it.  That was some time ago.  Is there any news on when a fix may be available?