AnsweredAssumed Answered

Error Code:5102

Question asked by gailnray on Mar 6, 2014
Latest reply on Mar 7, 2014 by gailnray

Yesterday morning, March 5th, 2014, at 12:20 AM my TV went blank and displayed the following message:


An error occurred during playback. Please ensure all connections are secured and network connectivity is active.


There was a CLOSE button and below the message was: Code:5102.


Five to 10 minutes later the TV recovered and I was able to get back to the show I was watching, Forensic Files.


I was not recording anything at the time, nor was I watching anything prerecorded. This problem has occurred five or six times previously.


Any ideas? I have the Gateway system with two TVs attached.