When I select the INFO button to read a program's description sometimes not all of the synopsis is showing. How can I read all of it?
What digital box model are you using?
Depending on the box you're using, you should be able to press the down arrow to get more information. If you're using the gateway system, you can use the next and back buttons.
We have the same problem. We're using one of the newer boxes, a 3200M, I think, a rental. On longer descriptions, you get part of it, then ... but then no way to extend the description. I could extend it using on my old PACE, using a button (can't recall which one), but not on this unit. It is bit frustrating. If anyone from Shaw sees this in Pacific time, you will find the description cut off for the 9 pm movie "We Bought a Zoo" on W (channel 19).
Hey there satori12 and dxer
This is indeed a bit of a nuisance with the HD Guide software (newer DCX3200 and 3510-M). The info screen will only display so many characters, sometimes resulting in the end being cut off with "..." for longer descriptions. We appreciate the feedback on this and will take it into consideration for future software updates.
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