I just got the new pvr and when I set up some series recordings it is showing it twice and recording twice for the same channel and time slot, I tried deleting and resetting but the same thing happens,. What is the problem?
Hey there frankiesue
I can give you a hand with this one. Just a couple things I'm wondering first:
If it's only specific shows can you please specify which ones?
This only happens with series recordings but not all series. The model is HDPCR 500 gb DCX 3510-M
Okay thanks for clarifying. Can you let me know which series? I'll setup a recording here to see if we can replicate the issue. In the meantime I'll try resetting your DCX 3510 as well, please see your Community Inbox for more information.
The 2 shows I was encountering duplicates on were Glee and Young & The Restless.
Alright sounds good. I've reset your 3510 from here, so let's see whether the problem continues now. I'll setup recordings of those shows at this end as well so we can see if it's happening everywhere.
I have No Signal and nothing seems to be happening on the pvr. Is there something I should do? Turn it off and on??
Sorry, yes you'll have to power it back on. Just use the power button on the remote or the box so that the blue light appears on the front of it.
The recording for General Hospital on channel 80 shows duplicate recordings for March 10, 11, 12 and 12 and then only 1 recording per day after that. The same goes for Y & R on channel 7.
SAME PROBLEM HERE ON WHAT ELSE!!!??? the INFAMOUS DCX 3510!
"Late Night with Seth Meyers" today ch 16 12:36 am
SNL tonight Ch. 83 8:29 pm
Survivor Ch 85 Wed. 03/12 5:00 pm
These are all series recordings and no, my other series recordings are not affected.
frankiesue and db5000
We've actually been seeing quite a few reports of this issue lately. We're going to investigate a bit further on this end to get a better idea of what's going on and what needs to be done to correct it. For now, let's keep all of the discussion about this the following thread please: old bug resurfaces: new duplicate (scheduled) recording of a series episode. You guys can feel free to report any issues there as well, that'll be the easiest way to keep track of the issue, and we'll provide updates there.
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