AnsweredAssumed Answered

Setting up program guide for DCX 3400-M

Question asked by on Mar 8, 2014
Latest reply on Mar 11, 2014 by shaw-lance

Following the failure of my Pace PVR, a Shaw service technician replacde it this morning with a Motorola DCX 3400-M.  The program guide is only showing information for the next 5-6 hours, and indicating TBA for future times on almost all channels. I have already tried rebooting the box and the TV has been on for a couple of hours, so this program information should have loaded.  Also, I have a wide screen TV but the program guide is displaying in a smaller box (4:3 aspect ratio); programs are displaying properly in 16:9 aspect ratio.  I have been unsuccessful in locating menus that will allow me to change this.


Any suggestions?