AnsweredAssumed Answered

Picture freezing on gateway portal.

Question asked by phonginator on Mar 8, 2014
Latest reply on Mar 11, 2014 by shaw-lance

I've been having problems with the picture freezing every now and again when I'm watching TV. Sometimes I would get a signal loss screen or card not validated with host error as well. It's annoying. It's especially annoying when I'm trying to watch a live hockey game. I've tried the unplugging/replug of the coax and power cord. Please help.