AnsweredAssumed Answered

Terrible Routing Issues

Question asked by montereyjack on Mar 9, 2014
Latest reply on Mar 15, 2014 by [shaw]heather

Good Evening,

 

During the past two weeks, I have experienced horrendous routing issues. I am in Saskatoon and I play a game called Counter-Strike: Global Offensive. The main server I play in is located in Chicago. I've played on that server for over a year and my ping to it has always been <40ms.

 

During these past two weeks, my ping has doubled (at the minimum) to this very same server. I did a trace route to the server in Chicago and found the following....

 

tracert 74.91.122.215

 

Tracing route to c-74-91-122-215.internap-chicago.nfoservers.com [74.91.122.215]

 

over a maximum of 30 hops:

 

  1     *        *        *     Request timed out.

  2    21 ms    10 ms    10 ms  rd1ha-tge2-2-1.ss.shawcable.net [64.59.183.89]

  3    66 ms    64 ms    71 ms  rc3sc-tge0-10-0-23.wp.shawcable.net [66.163.74.2

13]

  4    94 ms    87 ms    31 ms  rc3no-tge0-11-0-8.cg.shawcable.net [66.163.64.16

1]

  5    84 ms    88 ms    99 ms  rd1so-ge1-0-0.cg.shawcable.net [66.163.71.118]

  6    96 ms   111 ms   118 ms  rc5wt-tge0-4-0-4.wa.shawcable.net [66.163.70.202

]

  7   102 ms   102 ms   125 ms  xe-9-0-0.sea22.ip4.tinet.net [77.67.71.37]

  8   132 ms   117 ms   123 ms  xe-3-2-0.chi12.ip4.tinet.net [141.136.111.82]

  9   120 ms   129 ms   124 ms  internap-gw.ip4.tinet.net [77.67.70.2]

10   129 ms   140 ms   127 ms  border6.po2-bbnet2.chg.pnap.net [64.94.32.75]

11   146 ms   120 ms   124 ms  c-74-91-122-215.internap-chicago.nfoservers.com


The above is the worse case scenario I found. Sask to Winnipeg to Calgary to Seattle to Chicago? Seriously? For whatever reason, this occurs during the evening starting around 6PM CST and onwards.

 


During the day, it's not as bad. But, still ridiculous.

Sask -> EDM -> CGY -> SEA -> CHI


Before having this issue, I would be routed through Winnipeg to Chicago. That's it.


I understand there were some maintenance service that occurred in Saskatoon recently. I've been fairly patient in hoping this would be resolved on it's own. But the amount of hops has rendered any online gaming useless.


Thank you for your time.

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