I Am not receiving all my email can you help me?
Alright, thanks. Those settings look fine however I'm curious about the other settings being used such as the Port number. We might want to try simply removing the email accounts from Windows Mail and setting that back up from scratch again. If they're setup using Exchange/ActiveSync then this won't result in any loss of email.
Just to confirm again first, you are able to login successfully with both accounts at http://webmail.shaw.ca correct?
Is it only from specific people that you aren't receiving emails? And does it seems intermittent or are you not receiving any emails from those email?
A good way to see if it is our spam filter that is stopping these emails is to log into your Webmail at Webmail and adjust the spam settings. Information on how to access those settings is at Webmail 2.0: Filters and Spam Settings.
Change it to the first option, "label message as spam and keep in inbox".
Then get someone whose email you're not receiving to send you a test and let us know the results!
I have Windows 8.1. As of this morning, Windows Mail is giving me this message for both of my Shaw email addresses:
" (name)@shaw.ca is unavailable. "
Gmail is working fine in Windows Mail.
I sent a test Gmail email from the web to one of the two Shaw accounts about 10 minutes ago. The email is viewable in Shaw webmail but hasn't been downloaded to Windows Mail on my computer. My settings inside Windows Mail are for emails to be downloaded as soon as they arrive.
Hi there cdnirene
Since you're able to login to Webmail successfully, it's safe to say that your email addresses themselves are working properly. I would suggest double check your settings in Windows Mail to be sure everything is good there. Basically you can match what is shown here: How to set up email in Windows 8 Mail
I used those instructions to set up Windows 8.1 Mail for my Shaw accounts when I received my new computer last week. The Shaw accounts worked fine and I have been receiving Shaw incoming mail in Windows Mail every day since then, including yesterday, until this morning.
username (without @shaw.ca)
Yes, emails are being received in both webmail accounts.
I'll uninstall one of the Shaw accounts, reboot and install it again.
That worked. I deleted both Shaw email addresses from Windows Mail, rebooted, and added the email addresses again.
Thanks for your help, Colin.
Excellent, you're welcome! Enjoy the rest of your night.
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