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Problems activating a used DCT6416 III

Question asked by dmanarin on Mar 10, 2014
Latest reply on Mar 16, 2014 by kevinds

I have a used DCT6416 PVR that "should" have been activated on my account, but it will not display any channels (S0a00 error).  However, I don't have any connection problems with my other set top boxes or my cable modem, and a HD PVR has worked on this outlet before.

 

Is there any easy way to check if the problem is with this PVR (versus the cabling in the house)?

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