My Motorola DCX3400-M will not provide search results for channels below ch70. I have tried unplugging the unit for 10 minutes with no change. Any ideas?
It looks like your PVR is actually working as intended. When you do a search, it will simplify the results by showing just 2 channels: one standard definition, one HD (and its standard def equivalent).
To see all future times and channels, select one of the channels that it finds and then select "view upcoming times for this title" (the icon that looks like a little clock). This will give a more complete search.
Hi there blahbl
I'll take a look into this for you here. Can you please give an example of something you've searched for when this problem occurred?
I just did a search for Inside Edition. Search results showed Tuesday ch 83 and 76, Wednesday ch 83, Thursday ch 83 and Friday ch 83. The guide shows this show on Thursday ch 12 at 8:00 pm but didn't show up on my search. This happens every time I do a search (not results below channel 60 or 70.
What city do you live in? We would like to do a test on our 3400 but will need to look at your local channel listings to see which channels you are experiencing this on.
I live in Calgary
Does no reply or suggestions mean you guys at Shaw have given up or are you still working on this issue? Tnx.
You haven't been forgotten! I'll have an answer for you tomorrow.
Thank you for your solution. It works. There must have been a software change at Shaw because after several years of owning this PVR this just started happening within the last few months. But the important thing is that it works. Thanks again.
*shrugs* I got my DCX3400 shortly after they came out, and it has been like this as far as I remember...
There have been no changes to the DCX3400 in a couple (few) years as well, so, as disappointed as I am, they haven't made any changes
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