My household is currently on the "High Speed 25" internet plan. For one thing NEVER have i seen our download speed get near 25Mbps, rarely does it ever break over 20 even with only one device connected via Ethernet. But the main issue I have is the completely abysmal upload speed, supposedly we are to get 2.5Mbps I have never seen this, in fact I have NEVER seen this speed ever break 0.5Mbps that's a fifth of the speed we are supposed to be near. My computer is connected wireless but even on another computer in my household the speeds are exactly the same. Explain to me why we are even with this company when day in day out we pay for absolute crap service?