I Am not able to stream on Global go. I get the message stating not available outside Canada. However I am trying to access from Canada. Winnipeg. Help please.
Which device are you trying to use the app on?
Do you use any VPN services on this mobile device? Or alternate DNS servers?
I Am trying to access on my IPad. Not sure what VPN Services is? I don't believe I have other DNS.. Servers.
The message indicates to check network settings? I am shaw customer and have set for Winnipeg.
Generally speaking if the app thinks you are outside Canada, it is looking at the ip address your connection is coming from. Do you have a 3rd party router that your device connects to over WiFi? Or is it a Shaw WiFi modem that you are using? If any of the network settings were adjusted on the router that may also cause this issue.
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