AnsweredAssumed Answered

Having issues random disconnecting internet.

Question asked by bimtates on Mar 17, 2014
Latest reply on Mar 17, 2014 by shaw-colin
Branched to a new discussion

For the past few weeks I've been getting random internet drop offs.  While playing games on Xbox live,  i will randomly get dissconnedted for a few seconds,  then restored.  This is becoming very frustrating.

  I've done some speed tests,  revealing a ping of 18s,  46Mbps download speed and 3.25 upload speed.  so the issue isn't with the signal over all,  just these "hiccups".


  I have an apple Airport Time capsule connected to the ISP router (Cisco DPC3825) with an ethernet cable.  The Airport is operating on bridge mode,  I've done a few tests,  and there doesn't seem to be a problem with the gaming servers,  xbox live,  or the Airport Time Capsule.

It just seems like my internet service experiences these "hiccups",  and its causing a lot of issues.

If anyone has any ideas or suggestions i would greatly appreciate it!