my television listings page is blank...the page where I can see what shows are on each day?
Good morning casandra
Are you experiencing problems with the listings on your television not displaying correctly? If so, is it the TV Listings channel itself, or is the Guide through your digital box not displaying the information (eg. To Be Announced)?
If you are referring to a website not displaying the television listings, please confirm the website address, and we can check to see if the same problem is occurring on our end.
hi...I don't understand your question ...is it the web or my digital box...how would I know? or should I just unplug everything
We can help get this fixed for you, we just need to know what specifically you're looking at first. When you want to see what's on, do you:
Turn to a specific channel to get the scrolling listings?
Press the Guide button on your remote control to bring up the on-screen guide you can navigate?
Access your listings online through a website?
Let us know
I usually press guide to bring up t.v. listings..thanks..for your patience...
I don't mind waiting...for few days if this is what is required..or up to two weeks...no problem..
just thought I was supposed to do something now
No worries. It definitely should not take more than a couple of days and even then, that's a rarity. If you're not seeing anything past what you see now by tomorrow, then there's got to be a problem somewhere so we could look into it then.
I spoke to someone this morning...she thought she had fixed my channel listings page but I see she hasn't...
yes she told me to press the cable then listings but the to be announced after 30 mins.only fixed for next 2 hours
of scheduling...not anytinme after this...so I still have to be announced on everything after about 2 p.m..on all channels...and days
Ah okay, so it's the on-screen guide on your cable box.
Depending on the infrastructure in your area, it can sometimes take several hours to list everything in the guide up to the full 14 days. Can you give it a little bit more time to see if you start to see the 'To Be Announced' listings be replaced with programming information? I would say let's give it until tomorrow to see if it's completely populated.
If it's not, let us know here and we can look into it for you further.
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