AnsweredAssumed Answered

Arris Gateway System w/ expander HD

Question asked by crickr2 on Mar 18, 2014
Latest reply on Dec 25, 2014 by kevinds

I have an Arris Gateway with a WD Expander 1TB HD. I think the HD has bad segments since recordings are starting to stutter in both video and audio at times. I have bought a new external HD ( Fantom Drives Green Drive 2TB eSATA USB 2.0 External Hard Drive) to replace it but I don't want to lose the programs recorded on the old hard drive as some of the recordings are fine. Is there anyway I can transfer the recordings from one HD to the other?


Can I connect both to my computer and simply copy the content of one to the other?


I understand that recordings are encrypted and will only play on a specific PVR but since I'll be using the same PVR, I'm wondering whether this will work.


Alternatively, if I connect both HDs to the Gateway unit, is there a way to program it to only record on the new expander HD in future?


Thanks for any advice here.