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Not authorized

Question asked by on Mar 19, 2014
Latest reply on Mar 19, 2014 by [shaw]andrew

Without warning,Shaw shut down our internet and cable yesterday. After time on the phone last night they said they gave everything back. Well, one receiver is still showing 'not authorised' despite the fact they said they reset it twice. Now it's 15 minutes passed the time they said they'd call (I was on the phone with them for another 20 minutes earlier today - from work.