more times than it is. When I'm speaking to someone, often it just dies and I have to do multiple hard resets (take out the battery, unplug the unit, WAIT then replug unit, replace battery then WAIT) before I bring it back to life. Yesterday mining it died while I was taking to my brother, multiple hard resets without success then YAY it's ALIVE in by the early afternoon but last night it's DEAD AGAIN. What's wrong with you guys? Telus was NEVER EVER This BAD.......sigh!