Gateway lost connection

Discussion created by jirvine on Mar 19, 2014
Latest reply on Mar 23, 2014 by phant76
Branched from an earlier discussion

I'm having this same problem...and not my first Gateway either.  I find it happens "often enough" when I am pausing live tv. I can't trust it to do what it is designed to do.  I frequently have to pause the program to take the dog out or whatever.

I go to restart and get the black window that tells me it has lost connection.  The only way to get it back is to change channels.  Of course I just lost the segment of the show that was paused.  Tonight I missed the second goal of the hockey game.  Before I have missed the end of a movie.

Very frustrating when you can't rely on your equipment.