Why is the Telephone Line Trouble in Edmonton not shown on your Updates Page?
Sorry to hear you might not have a dial tone at the moment donjoen. There are a limited number of customers in the Edmonton area who are seeing phone issues as a result of having their phone modem power cycle (turn off then on again or for one reason or another), but any phone modem which remains online would not be affected. We are working on correcting this as soon as possible.
We can review adding an alert to our Service Updates page for sure.
We've added a notice here:
[Resolved] Edmonton area - Possible Interruption to Phone Service
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