I Was charge $29.95 for transaction fee shaw telling me this is installation.
I'll be able to check into this and hopefully clarify things for you. This does sound normal, though. We do charge $29.95 as a regular install fee for our services.
YYou are working for shaw i would like other costumers opinion. Thanks
Sorry, you asked for help, not an opinion...
I don't like paying money to pay a company more money... As far back as I remember the initial install has always been free, and most promos were free installation... I suppose they have changed this now.
Should have Colin look, confirm you were supposed to be charged, also as I remember being told the $29.95 charge is default, and the CSR needs to zero it if it needs to be
Yeah, we've done some back and forth over the years when it comes to install fees. There was a time when new installs were free. For some time now the $29.95 has been standard, and applies in most cases. There may be some promotions that include a free install, or if you order online (submit your order through shaw.ca) it'll include a free install.
yanush I'd be happy to review your account and make sure the charge was warranted in your case. Just let me know if you need further assistance.
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