AnsweredAssumed Answered

Email being deleted, or missing

Question asked by kerryneil on Mar 28, 2014
Latest reply on Mar 30, 2014 by shaw-lance

For some reason my shaw webmail is only showing a limited number of emails, only those received within the last week, and then it shows from October 2012 back to when I set up the account in 2010. I have not deleted any emails, so I am unsure where the emails from 2012 to March 21, 2014 have gone to?

 

I removed the old mail (October 2012 to 2010) to a sub folder to see if there was just too many emails in my inbox, but that has not made any difference. I have outlook on my mac, but have not changed any settings, so I am unsure why this happening. Any ideas? I have been through preferences and I can't see anything that relates to this problem.

Outcomes