My favorite galaxy hitlist channel 402 station cuts out. My other favorite ones work fine. And it plays properly on my other receiver. Do I have some settings wrong? Please help.
Did this issue just start today?
What model of digital box do you have?
It could be a signal related issue if it only happens on one TV but not all of them.
not sure what the model is. It has been happening for quite awhile. We do live in a rural place where our signal is not great anyway. Didn't want to phone them if I could try figure it out myself. Usually listen on my other one which is a PVR but when I am recording two shows I can't listen to music on that unit. Thanks for replying
Thanks, yes I would lean towards a signal issue to that specific receiver if the audio is cutting out only one that one, but the PVR is operating fine. Some of the standard signal troubleshooting would apply - here's a link to a signal troubleshooting document: https://community.shaw.ca/docs/DOC-1030.
Sometimes something as simple as re-seating the cable connection, or trying another cable may solve the issue.
Hey sherrymenzies, did the steps in [shaw]ali's link prove of help to you? If it's just the one digital box that's cutting out but the PVR is fine, it might be a simple matter of reconnecting the coaxial cable to the digital box and the wall outlet.
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