how do you install email in windows 8.1
You will want to follow our Windows 8 Mail walk-through to configure your account in the mail program. Please note that the mail program that comes with Windows 8.1 does not currently allow you to download attachments. This is a known issue existing between Zimbra (the client Shaw email uses) and Windows 8, we are currently working on a fix. If you do wish to download attachments, we recommend you use another email program. Microsoft has a free alternative, Windows Live Mail which can be downloaded here. You can configure your email in that program by following our Windows Live Mail 2012 walk-through. We hope this helps, please let us know if you have any further questions.
You would be far better served setting up your Shaw Mail to auto forward to the Microsoft Account you set up with your Windows 8.1 device. Then you set up your Shaw email as a "Send Only" account in your Microsoft Account.
Instructions for auto forwarding your Shaw Mail are here:
Then, go to www.outlook.com and log in using your Microsoft Account. (it may be that you registered using your Shaw email address, in which case you'll need to set up an alias with something like XXX@outlook.com that you can forward to so you don't have a circular argument)
Once you're logged into Outlook.com go to the gear icon/Setting in the top right.
At the bottom you can choose your Default "From" address. Select your Shaw Email Address if you want it to appear to your contacts that you are using your Shaw Email Address.
One of the big benefits to setting it up with way is that you effectively get "push" email, versus the slow POP3 "pull" email.
Thanks gwydionjhr. I will try that when I get my computer. It is presently in the shipping stage. I have been looking at youtube videos to try to get up to speed on 8.1 .
This link will take you to some of the best tutorials you'll find on how to get used to Windows 8 and 8.1
These official answers regarding POP from Noah didn't work.
Your conflicting docs say use without SSL on port 587 mail.shaw.ca and another doc says port 25 with SSL.
In reality 587 doesn't work period and the only thing that does work is port 25 WITHOUT SSL.
I just wasted a number of hours trying different configurations on 3 different email apps (win8.1) trying to successfully send mail and then find your instructions are wrong. Not impressed!
Thankfully my Blackberry 10 phone was working correctly and I used it's settings to get the win8.1 email apps to work and can send attachments with Incredimail and Windows Live Mail without the above noted hassle in Win 8.1 Mail.
Hi there boight
It sounds like you did get things working there, sorry if there was any confusion due to the info in our documents. To clarify, Port 587 can and will work, but not until Remote Access is enabled on your email account. The difference is that Port 25 will only work within the Shaw network, and Port 587 will work anywhere (for when you're out or away from home). The Windows Live Mail 2012 doc does appear to be missing the essential step of enabling Remote Access, though. We'll make sure to have that corrected.
Thanks for the reply Colin.
FWIW, all my Shaw email accounts have had remote access level passwords for the last year. I don't see a way to actually enable remote access (with a button or checkmark or..) so I'm left to assume getting an adequate password is all I need.
Also when logging into webmail and examining them this morning I noticed it says my devices are NOT provisioned. And I see a post in the forum from Aug 2013 saying this isn't a big deal and will be dealt with. Re: Cell phone-Blackberry Z10- Provisioning?
So.. I'll have to take this all with a grain of salt. :/
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