AnsweredAssumed Answered

Near Shutdown Speeds

Question asked by kristiank on Apr 7, 2014
Latest reply on Apr 8, 2014 by shaw-lance

I have been experiencing a reduction in internet speeds in our condo complex over the course of the past few weeks. I have gone through all the troubleshooting steps and still only get 0.30-0.70 MBPS down during evening hours or high traffic times. During off peak times, speeds are at least 10MBPS Is this an issue where someone could be running a server in our building. Is the bandwidth reduction due to the increased usage during peak hours? Please advise.


To counter this issue before, Shaw programed our gateway to be a bridge and asked us to utilize our own router. This worked for a while but now were back to the dial-up speeds.


Screen Shot 2014-04-07 at 11.06.30 PM.png