AnsweredAssumed Answered

Early morning Gateway update April 10, 2014

Question asked by hjnicol on Apr 10, 2014
Latest reply on Apr 10, 2014 by [shaw]rachel

This morning I received a note on my TV screen that there was a update for the Gateway software "do I want to restart now or later".


Never a good time, so might as well get it over with.


I pressed enter and it did it's thing.  After it came back up the time was wrong on all my portals.  The TV/Portal I was watching at the time of the restart kept shutting down "can't detect Gateway call Shaw".   I powered down that Portal but it kept locking up.


I checked another Portal (I have 4) it was the same wrong time and it locked.


I powered down the Gateway, then checked the second Portal, still locked up and had the wrong time.  Powered down each Portal and they appear to now be OK.


So, unless I'm the exception get ready for lots of calls on this last Gateway update.