Stuck with having to use one of Shaws new DVR's , heres the list of problems:
1: partially thru or entire recordings no sound, picture still there but no sound.
2: records reruns of series even though i have it programmed to record "new" omly
3: show records but is pixellated with show im watching during recording in the background
4: numerous steps required to do most anything that can be streamlined
5: making a favourites line up is extremely time consuming
6: Shaw techs only work the same hours as most people so arranging a time to meet is at cost of customer having to cut out of work.
7: Shaw realising all of the above and doing nothing about it.
My old Motorola DVR running software NOT designed by Shaw worked flawlessly