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DCX3400 freezing / disconnecting iomega expander

Question asked by lisior on Apr 17, 2014
Latest reply on Apr 17, 2014 by lisior

While I appreciate feedback from [shaw]colin from Jan 7 which also closed the main thread on the subject issue (see Known issue with DCX3400 - Resolution?) the issues is not going away - freezing and disconnecting of iomega expander continues. What are the next steps? What solution is Shaw going to offer to this long standing issue? What should I do - throw out the expander along with DCX3400 and cancel my services? Locking the previous thread is not a solution.