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No picture, No sound, Yes to the guide.

Question asked by kpohorelic on Apr 17, 2014
Latest reply on Apr 17, 2014 by shaw-colin

Hi, Starting yesterday our Cable will turn on- we can see the guide and scroll through it and such. But every channel is blank- no picture, no sound. I have turn both the TV and cable off and on. I have disconnected and reconnected the cable twice. The light is on on the cable box as it normally is when everything is functioning.  Is there a next step other than having to call in?

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