Is there an alternative to this unit???
I use the wireless feature for my PS3 to play online games. It's useless!!! Cuts out frequently...like every 5 minutes!
Currently using channel 11, getting about 50% signal strength.
Not a happy camper!
Get your DPC3825 modem bridged, and use your own router
Use a wired connection.
That is the best advice I could give you
If that isn't possible, have your DPC3825 modem bridged, and use your own router, would be my next suggestion.
The next time your connection drops, I would also recommend looking at the modem to see if the lights cut out on it. If this is due to a signal issue to the modem, you should see the modem reset.
If it's an issue with wifi interference, it might be useful to run a scan. There's quite a few wifi stumbler programs to test your area (many of them listed at 8 free Wi-Fi stumbling and surveying tools) but my favourite is inSSIDer.
Our modems are single band so competes with most other modems and routers that are out there. If there is a lot of wifi interference in your area, I agree with kevinds that bridging our modem and using a strong router (especially one that's dual band) could your strength.
Are you still seeing drops in the wifi connection? If yes, have you tried checked to see if it is the modem itself dropping connection? As per kevinds's amended advice, is it possible to directly connect your PS3 to the modem for testing as well?
What I've managed to do is find a clear path between the modem and the PS3, longer cables, and position it accordingly when gaming or on Netflix. Signal strength improved to about 85 to 90%. Improved quite a bit. Originally had it hardwired directly, never an issue then...but cable running through the house was a pain. Thinking this will do the trick for now.
Appreciate everyone's input.
That said, poking around on the net I came across a lot of posts on various forums regarding the weakness of this modem and the same complaints, including with Rogers cable customers. I don't think it's unreasonable, given the amount of dollars spent each year (about $1800 here) for cable/internet, to expect something that performs somewhat better than this particular model. Some feedback to be passed along maybe?
Our Cisco DPC3825 and SMC 8014WN modems are industry standard, operating on the 2.4 Ghz frequency range. Unfortunately most other wifi modems and routers and bluetooth devices out there are on the same range. As may have been the case with your signal, this can result in interference. The new models of wifi modems open up the 5 Ghz range as well so there is hope in the future.
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