My Cisco DPC3825 loses connection to the shaw network repeatedly. All lights drop off when the unit loses connection then the unit power cycles itself repeatedly until it can re establish a connection. Sometimes takes up to a half an hour to reconnect. Power cycling the unit has no effect on the issue nor does doing a hard reset. Does shaw have any other options to this piece of junk that cisco puts out? I would love to go back to a modem only solution as I have my own routers that have no issues. Is the Motorola Surfboard SB6120 still available? I had this solution before moving and it worked flawlessly with my netgear router. Full house coverage not 10 feet as this modem/router seems all to produce even after cycling through all available wireless channels. I notice that this is a common problem with this unit not only for shaw but other telco's as well and I can't believe shaw would continue to use a substandard product with so many shortcomings and problems related to the modem/router itself.