Trying to power off Arris portal to switch to Native for 3D but portal will not power off. Help?
Ah, I think you might be referring to steps for setting up 3D on the other boxes. The Portal doesn't require any special steps to view 3D content, just make sure you have 1080p selected as an available resolution and it should work as long as your TV is set up properly and the feed coming through is 3D.
Furthermore, the Portal itself doesn't actually turn off so that's normal!
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