AnsweredAssumed Answered

How to get closed captioning turned off?

Question asked by gillg on Apr 23, 2014
Latest reply on Apr 23, 2014 by shaw-colin

I have read all the threads on this subject and still can't get rid of CC

When I get to the screen that says Closed captioning on/off it is greyed out and my remote skips over it.

My Motorola box is Motorola DCX 1400-M

TV is a Samsung Smart TV.

I contacted Samsung and they had me do a Factory Reset but the CC was still there.

Then they said to reset the Shaw able box. No joy.

Can anyone please help?clo