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Gateway System Memory Problem

Question asked by milfordp on Apr 24, 2014
Latest reply on May 13, 2014 by shaw-lance

We have a Gateway System with an Expander.  Memory was about 41% full and then over a short period of time it is now 61% and while a few shows and movies taped, it should be nowhere near 20% of the memory.  At the same time now when we try and set up a new show or movie to tape, we get a message indicating the memory is getting full and if you continue then it will be necessary to cancel some other recordings and it provides the names of the items which are the most distant on the Scheduled to Record list - it then appears to cancel those other recordings (or maybe they will show up tomorrow.....).  We have tried "Resetting a Digital Box with an Expander" as outlined elsewhere on this site but it had no effect.


Any suggestions would be greatly appreciated.  Thanks.