My home phone does not seem to be online. This is my first time using it since I got the shaw phone service a year ago. All of the buttons on the phone box are blinking except for phone 1. I've already tried resetting the phone box. Please help.
Sorry to hear it's not working for you, sbk. You mention that all the lights are blinking on the modem, can you confirm for me the exact sequence of solid/flashing lights? Do you have no dial tone on the line or is it another error you receive when trying to make a call?
Power, DS, US, Online, Link (all blinking)
Telephone 1 solid light
Telephone 2, Battery (all blinking)
Yes, I do not have a dial tone- even when I plug the phone directly into the phone box.
Thanks for that. Certainly sounds like we might need to check something on this end. I'll send you a direct message in a moment to take a look at your account here.
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