For the past ~8-10 months, internet quality from around 5pm until early morning has been horrendous. Each time I call or ask online, I am always told it is due to node saturation, and that the area is in need of upgrades. I have still not been able to get any sort of estimation on when these upgrades will take place. The connection is far too slow/unstable to do anything outside of loading webpages reliably.
We are currently paying for the 25mb/s package, and will often see it below 1mb/s.
Is there any update at all on when these upgrades are supposed to take place? It's approaching a year now with very little acknowledgment of the problem.