Can you please help me. I just moved all my email from my home computer to a Microsoft Surface with windows 8
and I know cant locate all the folders I had? Please help?
When you moved your email from your computer to your Surface, do you mean you exported and imported your email and folders? Or did you simply configure your email account on your Surface? If you had these folders and emails in question within Webmail and you set your Surface up with our Exchange service, then your folders should sync and show up automatically.
If you were using an email client on your desktop though like Outlook or Windows Live Mail, then to get your folders and emails onto your Surface you would need to export them first from your computer and import them into the client on your Surface (assume it's the default email client Windows 8 Mail).
I just started a new account on my Surface.
I did removed the Shaw account from the old computer. I can no longer access it as the computer was given away. I went onto web mail but couldn't see the folders either. Any way to retrieve them?
Ah okay I see. If that's the case and your folders weren't set up in Webmail (just in the client on your old computer), the bad news is that if you didn't export your email and folders first to another computer, hard drive or to your Surface, they would be gone unfortunately.
Retrieving data ...