AnsweredAssumed Answered

a problem occurred while trying to open this message

Question asked by mike-deb on Apr 30, 2014
Latest reply on May 4, 2014 by kevinds

I just renewed my avg antivirus and now I cannot reply to or write new email with my windows live mail.

the message that pops up is 

'a problem occurred while trying to open this message.  a problem has occurred. please try again.

 

I have tried repairing windows live mail, tried changing incoming/outgoing server settings as per the directions on this shaw website, but the problem persists.

 

help

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