I am so fed up with all the problems I have been having since I got the new HD box back in Oct./13. The main problem then was "locks" showing up on a lot of recordings from the day before, I got no satisfaction from Shaw, finally after a few months they advised it was a "software" problem with the box. I am still waiting for it to be fixed, now when I schedule recordings for series they are sometimes duplicated and recorded twice, also some scheduled series recordings are not being recorded. The past few days some scheduled recordings are not being recorded. It seems there is one problem after another and I am really getting fed up.