172 fav came up with other favs channels where coming up always is
Thanks, I did as you suggested last night. Nothing changed right away but today it is all ok channels back to normal. Not sure if it was doing the reset but glad it's ok. Appreciate your help.
I have that issue often with the DCX3400... Anytime it gets reset by Shaw it usually does that
Unplug power for 120 seconds, plug back in, don't touch it at all for 10 min, then check to see if your channels are back
If they aren't have Shaw reset it from their side, but leave it 15 minutes after they do, before turning it back on...
This has worked for me, could be a completely different issue though
Glad to hear that, thanks to kevinds for the suggestion. Should this recur for you please be sure to let us know here and we can look into this further for you.
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