on call forwarding do not get a message saying it's activated or deactivated
Can you describe the steps you are taking to enable this?
From my understanding of how this feature works, you dial *72, then the number you are forwarding to, then you have to answer the call from the number that it is being forwarded to.
Or you can enable this online at http://phone.shaw.ca/.
Star Codes / Value Added Features - I'll link this article here for reference as well.
Hope this helps.
Ali | Shaw Community Moderator
yes I tried *72 then the # .it works I tried *73 it works,but when i go to *73 there is just two short buzzes but no voice saying that it's been deactivated.
The tones that you are hearing after entering *73 are actually the correct indicator that you have disabled call forwarding, there is no voice indicator for this. We hope this helps to clarify!
BUT *73 AGAIN YOU WILL GET 2 BUZZES. AT ONE TIME A VOICE WOULD COME ON AND SAY THAT THIS FEATURE IS ALREADY DEACTIVATED.GOOD WAY OF CHECKING TO SEE IF IT'S OFF.
Thanks for the input, I certainly see what you mean there. I will bring this up with the team who handles this to see if it's a feature they could bring back in the future.
There are a couple of other ways to verify if a feature currently active as well though; you can check in our Phone Portal, or if you have a smartphone or tablet you can use our Shaw Phone Portal App. We hope this helps!
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